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The General Data Protection Regulation (GDPR) was implemented on 25 May 2018 and we’re already seeing states propose their own data protection and privacy laws here in the United States. Wondering what impact GDPR has had on marketing since inception ,or what regulations are coming to the states and how to prepare?
Wanda Kauffman and Natalie Simmer join me in an in depth discussion on all of that and more. We chat about GDPR, proposed regulations here in the states, federal law, consumer awareness, and impacts on businesses who are eager to leverage consumer data. There’s a lot in this 45 minute clip so don’t miss it if you’re marketing leader in your organization. Also, see below for resources discussed on this episode. We’ve included several for your convenience.
Note that this is episode number two of a six-part series that I’m recording with The Lacek Group on customer engagement. Links to previous episodes in this series will be listed below as they become available.
SHOW HIGHLIGHTS AND WHAT YOU’LL LEARN…
How GDPR became a regulation in the EU law
Why GDPR is the gold-standard and which US states are proposing similar regulations
Proposed regulations, including the California Consumer Privacy Act (CCPA)
Types of GDPR violations that are being reported and by whom
Data privacy, consumer awareness and under what conditions they’re willing to provide personal data in exchange for your service
Reducing business risk and vulnerability by creating a center of excellence and becoming SOC 2 certified
How agencies, vendors, and brands are reacting to these regulations, including moving data in-house
Providing better customer and user experiences while adapting to consumer expectations
Resources on how to stay up-to-date on violations, new and existing regulations, and certifications
PEOPLE, TECHNOLOGY, AND RESOURCES MENTIONED
Available episodes on customer engagement with The Lacek Group
Listeners, Before You Go!
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